SHOP & GIFT VOUCHERS
At Three Blue Ducks, we might be known for our restaurants and events but our chefs also have a passion for making products with signature Ducks flavours that you can enjoy at home! Our Three Blue Ducks shop & gift vouchers page is the home of ‘Real Food’! We stock a range of salts, herbs, jams, oils, pastes, sauces and cooking utensils that are perfect for gifting or the passionate home chef. Plus, a Three Blue Ducks gift voucher is the perfect gift for your loved ones…Our vouchers can be used for dining at all Ducks locations! We are continually updating our product range, so drop back into our online store or look out for updates on our News page or follow our journey on our social channels.
RETURNS & REFUNDS
Returns
We do not exchange or refund for ‘change of mind’. If you feel you have been shipped a product that doesn’t meet your expectations, Three Blue Ducks are happy to chat and help you out – we want you to love our products, restaurants and our ethos of ‘Real Food, Good Company’.
Please contact Customer Service at (02) 6190 8966 or email us at enquiries@threeblueducks.com in regards to your query.
The Three Blue Ducks online store only processes domestic returns within Australia. We aim to have your return request resolved within 3 working days.
If you have been sent an incorrect product please contact Customer Service within 48 hours of delivery on (02) 6190 8966 or email us at enquiries@threeblueducks.com. As long as the product is unopened we will arrange for the correct product to be sent at no additional cost. If your product(s) was damaged during transit, please take photos and contact us within 48hrs and we’ll arrange for a refund or exchange.
Customer Service
Our customer service and sales team are available Monday to Friday 8.30am – 5pm. Should you have any questions relating to the progress of your order please contact us at (02) 6190 8966 or enquiries@threeblueducks.com
