Three Blue Ducks Hours of Work Policy:

See full Policy document HERE

Rostering Protocols & Workplace Etiquette

See full Policy document HERE

Rostering 

We typically publish our rosters a week in advance, using Deputy, please download the app as we use this platform for all daily communications and announcements too.

Sickness and Shift Coverage Policy:

Falling sick can happen to anyone, and we always prefer you call in sick rather than come to work. If you are unable to fulfil your scheduled shift due to illness or personal reasons, it is imperative to inform the manager on duty as soon as possible. Check the Deputy app to ascertain which member of management is currently working, their contact details can be obtained through the platform.

You MUST inform the manager on duty by phone call. If the manager does not answer, a text message must be sent as a follow-up. It is important to keep the management team updated on any changes to your health status, including an estimated return to work date if possible. Being transparent and honest about the reason for taking time off work due to illness can help the management team better understand and accommodate any current or ongoing needs. If you are unable to attend a scheduled shift, it is appropriate to make efforts to secure coverage as soon as possible. You may consult the internal WhatsApp group to determine who is working, or reach out directly via email to the venue manager or assistant venue manager for assistance.

– Casual Employee: If you fall sick, you will not be paid for sick days.
– Contract Employee: If you are unwell for more than two consecutive days, we require a medical certificate to be submitted to your manager and Human Resources as soon as possible, prior to processing payroll on Tuesdays. You will be paid using your accrued sick leave. If you run out of sick leave, your annual leave or time in lieu will be used. Alternatively, you can request to take leave without pay.

Time off and Unavailability.

For ongoing unavailability, input it into Deputy and email your line manager for acknowledgment and approval. For pencilled shifts, it is mandatory you email both the venue manager and assistant manager for assistance. The more notice you can give for time off requests the better, but the minimum expectation for Three Blue Ducks staff is two weeks.
Casual employees can take time off but aren’t entitled to annual leave pay. Use “UNAVAILABILITY” in Deputy and send a courtesy email to the venue manager and assistant venue manager.